What the heck do these mean?

Each of Off-Center Design’s website maintenance plans comes standard with eight checklist items to cover the most important essentials. Those essentials are:

1. Website Security & Malware Scans

We got your back, boo. We want to make sure nothing fishy or nefarious is happening on your website. At. All. Times. We’ll be checking to make sure your website is constantly free of malware and has the strongest protections available against hackers.

2. Preventative Maintenance

As technology evolves, new functionalities come available. When we hear of a new plugin or service that needs to become a staple on every website, you better believe we’re adding it to yours. This could be anything from a new security plugin feature to an emailing capability, or something uniquely related to the functionality on your website. The best part? We do this silently in the background— you won’t even know we’re there, silently cheering your online business on.

3. Software Core Updates

WordPress releases core software updates periodically — every couple of months or so as technology develops and hackers find avenues to exploit. If WordPress (as with any website platform) is left un-updated, your website will be vulnerable to attacks from hackers. In addition to these holes being the fastest way for a hacker to break into your website, similar functionality holes will break your website in the blink of an eye. It’s like driving a car and never changing the oil. If the core isn’t maintained, eventually the whole thing will come to a screeching halt.

4. Plugin Updates

What is a plugin? Think of it as an app that is built to integrate into your website’s core software to provide additional functions, such as an event calendar or social media share buttons. These plugins are built by developers. And each plugin is usually built by a different developer. Each developer will release updates as technology changes and evolves to keep your website safe and running smoothly. Your plugins also need to be updated to maintain compatibility with the latest WordPress core update. As a result, plugin updates occur several times each week.

4. Theme Updates

The theme on your website controls the outward appearance (read: DESIGN) of your website. These updates happen just like plugins, but are less frequent. Nevertheless, it’s important to stay on top of these updates when they come available.

5. Monthly Cloud Site Backups with Restore

Imagine the worst happens and the server that is home to your website is damaged. Your website goes down, and all the information on the server is gone. That means your website has vanished into a digital black hole, never to be seen again. Could you afford to start over on a new website immediately? Do you have the time and the assets for such an emergency? Instead of worrying about this scenario, be confident that it will never be a problem with regular website backups.

6. Monthly Detailed Reports

At the end of each quarter, we’ll send you a recap of everything that was done on your website. This includes software updates, plugin updates, theme updates, backups that were created, and any preventative maintenance that was completed on your website.

7. Priority Support

We love our clients, and we want your business to succeed. We’re already invested in you, which is why all of our maintenance clients recieve priority support when they reach out. That’s right— you automatically get to jump ahead of the line, just for being one of my favorites.

8. Cancel Anytime

The best part? Cancel anytime. You call the shots here. Sure, I’ll shout from the mountaintops at every opportunity about the importance of maintenance. But ultimately, this is YOUR business and YOUR online home. You know what’s best. After all, nobody likes getting locked into a contract, right?